Privacy Policy

At Daltik, we are deeply committed to protecting the privacy and security of the personal information we collect from our Australian customers. This policy details how your information is handled in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth). Our adherence to these standards ensures we maintain the highest level of transparency and trust.

 

1. The Information We Collect

 

We collect personal information that is reasonably necessary for us to carry out our business functions, primarily the sale and delivery of clothing and apparel.

Category of Data Examples of Information Collected Purpose of Collection
Identity & Contact Data Name, billing/shipping address, email address, phone number. Mandatory for order processing, fulfillment, and customer support.
Financial & Transaction Data Payment history, details of clothing purchased. (We do not store full credit card numbers). Necessary for accounting, refunds, and completing transactions.
Technical & Usage Data IP address, browser type, cookies, time zone settings, and how you use our Site. For site security, troubleshooting, and improving the customer experience.
Marketing Data Your preferences for receiving promotional material. To communicate with you, only with your explicit consent.

How We Collect Your Data

 

We collect data directly from you when you: (1) place an order; (2) create an account; (3) subscribe to our newsletter; (4) contact us via email or phone; or (5) use cookies as you browse the Site.

 

2. How We Use Your Personal Information

 

We will only use your personal information where the law permits and only for the purposes for which we collected it.

  • Order Fulfillment: To process your payment, package your order, and dispatch it to the correct Australian address, as outlined in our Shipping Policy.

  • Customer Care: To communicate effectively with you regarding your order status, delivery issues, or any inquiries you submit via our Contact Us page.

  • Legal Compliance: To comply with our legal obligations, including those related to the Australian Consumer Law (ACL), tax reporting (GST), and fraud prevention.

  • Security: To protect our Site and prevent fraudulent transactions, a key requirement for the Google Merchant Center.

 

3. Disclosure and International Data Transfer

 

As a business operating internationally with a focus on the Australian market, some data sharing is necessary to fulfill your order.

 

A. Sharing with Third Parties

 

We share information only with trusted external service providers necessary to operate our business. These include:

  • Payment Processors: Companies that securely handle payment processing (e.g., banks, payment gateways). These parties are required to be PCI Compliant.

  • Logistics Partners: Our carriers and the Distribution Centers we use (e.g., in Europe, China, USA) to process and dispatch orders. We only share the necessary Name, Shipping Address, and Contact Number for delivery purposes.

 

B. International Data Transfer

 

You acknowledge and consent that, due to our international distribution model, your necessary personal information will be transferred to and processed by our partners located outside of Australia (including Brazil, China, Europe, and the USA). We take reasonable steps to ensure that all overseas recipients handle your personal information in a manner consistent with the Australian Privacy Principles.

 

4. Data Security and Retention

 

 

A. Security Measures (GMC Requirement)

 

We employ robust technical and organizational security measures designed to protect your data from loss, unauthorized access, or misuse. All sensitive data exchanged during checkout (such as contact information and payment details) is protected using SSL (Secure Sockets Layer) encryption.

 

B. Payment Data

 

We do not store full credit card details on our servers. This sensitive data is processed and stored securely by our third-party payment gateways, which adhere to strict industry standards.

 

C. Data Retention

 

We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (e.g., maintaining transaction records for tax compliance).

 

5. Your Privacy Rights

 

Under Australian privacy laws, you have rights concerning your personal information, including:

  • Access: The right to request a copy of the personal data we hold about you.

  • Correction: The right to request correction of inaccurate, incomplete, or out-of-date information.

  • Withdrawal of Consent: The right to withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us at contact@daltik.com.

 

6. Policy References and Definitions

 

This policy should be read in conjunction with our other core legal documents:

  • Terms of Service: Defines the contractual relationship and legal responsibilities.

  • Returns & Refund Policy: Details your rights under the ACL regarding faulty goods and refunds.

  • Shipping Policy: Explains the international distribution model and delivery timeframes.

  • GDPR: Though Daltik focuses on Australian compliance, information on any data rights under GDPR can be found on our dedicated GDPR policy page.

 

Our Commitment and Contact

 

About Daltik Founded in 2025, Daltik was born from a passion for sophistication and self-expression. Clothing, to us, is a signature, a memory, an extension of who you are. Our mission is to bring unforgettable apparel, offering premium quality at fair prices and delivering with speed, care, and trust.

Daltik operates with total transparency and is committed to being 100% compliant with Australian E-commerce Laws and Consumer Guarantees (ACL). For any inquiries or assistance, please use our contact channels:

  • Email: contact@daltik.com

  • Phone (AU): +61 8 99325093 (Australian Support Number)

  • Head Office Address (Brazil): R. Pedro Álvares Cabral, 693 – SALA 1, Erechim, RS, 99700-248, Brazil

  • Last Policy Update: September 26, 2025.