Shipping Policy

At Daltik, we are committed to delivering your clothing items securely, efficiently, and transparently across Australia. We offer 100% Free Shipping on all orders, regardless of size or value, allowing you to enjoy quality apparel at fair prices.

 

1. Order Processing and Transparency

 

Daltik sells men's and women's apparel, both imported (from Europe, the Middle East, and the United States) and domestic. We work with a carefully selected inventory.

All products are inspected, packaged, and shipped from Daltik's International Distribution Centers, located in strategic regions outside of Australia. We manage all logistics, ensuring a smooth and traceable delivery process. We guarantee that all items sold are in our stock at the time of purchase.

 

Shipping Times (Australia)

 

Our total delivery time is calculated by combining the Order Processing Time and the Shipping Transit Time.

Service Estimated Total Delivery Time Cost
Standard Free Shipping 7 – 14 Business Days FREE

 

2. Detailed Delivery Breakdown

 

 

A. Order Processing Time

 

This is the time it takes for us to verify your order, perform a quality check on the clothing items, package them, and hand them over to our international carrier.

  • Duration: 1 to 2 Business Days (24 to 48 hours) following payment confirmation.
  • Cut-off Time: Orders confirmed after 2:00 PM AEST (Australian Eastern Standard Time) will begin processing on the next business day.

 

B. Shipping Transit Time

 

This is the time from when the package is picked up by the carrier until it reaches your Australian delivery address.

  • Duration: 6 to 12 Business Days (after you receive the tracking code).
  • Tracking: You will receive a shipment confirmation email containing a tracking number as soon as your order leaves our distribution center. You can track your order status on our website or directly via the carrier's portal.

 

C. Total Delivery Time

 

You can expect to receive your order within a total timeframe of 7 to 14 Business Days from the date of purchase.

 

3. Shipping Compliance and Regulatory Notes

 

Daltik operates with a full commitment to Australian consumer regulations, ensuring transparency and accountability at every stage of the transaction.

 

A. Prices, GST, and Duties

 

All prices displayed on the Daltik website are in Australian Dollars (AUD) and are inclusive of the Australian Goods and Services Tax (GST), as required by law.

  • No Unexpected Fees: You will not be charged additional customs duties or import taxes upon delivery. The final price you pay at checkout is the final amount.

 

B. Australian Consumer Law (ACL) Reference

 

While delivery times can occasionally be affected by international freight and customs delays, we are bound by the Australian Consumer Law (ACL), particularly regarding goods being fit for purpose and delivered within a reasonable time.

If your product is significantly delayed, please contact us immediately. We commit to keeping you fully informed and providing solutions in line with the ACL. For issues concerning item quality or fulfillment, please see our comprehensive Returns & Refund Policy on our website, which explicitly outlines your rights under the ACL.

 

4. Addressing Common Questions

 

 

Delivery Issues

 

  • Incorrect Address: If a delivery fails due to an incorrect address provided by the customer, a re-shipment fee may apply. Please ensure your delivery details are accurate.
  • Lost or Damaged Items: If an item is lost in transit or arrives damaged, Daltik will initiate a claim with the carrier and immediately arrange a replacement or issue a full refund, in accordance with your rights under the ACL.

 

Communication and Support

 

  • Contact Information: For any questions regarding your shipment, please refer to our Contact Us page or email us directly.

 

5. Our Commitment and Company Information

 

 

About Daltik

 

Founded in 2025, Daltik was born from a passion for fashion and self-expression. Clothing, to us, is a reflection of who you are. Our focus is on offering quality imported and domestic apparel for men and women, with fair prices and fast, reliable delivery in Australia.

 

Our Commitment and Contact

 

Daltik operates with total transparency and is committed to being 100% compliant with Australian E-commerce Laws and Consumer Guarantees (ACL). For any inquiries or assistance, please use our contact channels:

  • Email: contact@daltik.com
  • Phone (AU): +61 8 99325093 (Australian Support Number)
  • Head Office Address (Brazil): R. Pedro Álvares Cabral, 693 – SALA 1, Erechim, RS, 99700-248, Brazil
  • Last Policy Update: September 26, 2025.