Terms of Service

1. Introduction and Agreement

 

Welcome to Daltik (the "Site"). The Site is operated by Leonardo Carlos Pavan LTDA, a company registered in Brazil (CNPJ: 37.427.095/0001-34), and operating as Daltik in Australia (referred to as "Daltik," "we," "us," or "our").

These Terms of Service ("Terms") govern your access and use of the Site and the purchase of any clothing and apparel products from us. By using the Site, you agree to be bound by these Terms and our other key policies, including our Privacy Policy and Returns & Refund Policy. If you do not agree to these Terms, please do not use the Site.

 

2. Legal Compliance and Governing Law

 

 

A. Australian Consumer Law (ACL) Compliance

 

We are committed to operating in full compliance with the Australian Consumer Law (ACL). Nothing in these Terms is intended to exclude, restrict, or modify any rights or remedies you have under the ACL, including the non-excludable consumer guarantees relating to quality, fitness for purpose, and title.

 

B. Business Responsibility

 

While Daltik's head office is located in Brazil, for all transactions made by customers in Australia, these Terms shall be governed by the laws of Australia, with primary regard to the ACL. Daltik is the party legally responsible to the Australian customer for the fulfillment of orders and the satisfaction of consumer guarantees.

 

3. Orders, Pricing, and Product Availability

 

 

A. Pricing and Currency

 

All prices displayed on the Site are in Australian Dollars (AUD) and are inclusive of the Australian Goods and Services Tax (GST), where applicable. We reserve the right to change prices at any time without prior notice.

 

B. Order Acceptance

 

The placement of an order constitutes an offer to purchase, not a contract. Order acceptance is subject to payment verification and product availability. We reserve the right to refuse or cancel any order for reasons including, but not limited to, limitations on quantities, errors in product or pricing information, or suspected fraud.

 

C. Stock and Availability

 

We only list products that are in our physical inventory. If a product becomes unavailable after your order is confirmed and paid—which can occasionally happen due to inventory synchronization delays—we will notify you immediately and issue a full, prompt refund.

 

4. Shipping and Fulfillment

 

 

A. Fulfillment Model Transparency (Crucial Change)

 

By placing an order, you acknowledge that Daltik operates an international distribution model. Products are shipped from Daltik's controlled distribution centers located internationally (e.g., Europe, Asia, and the United States) after processing. Daltik owns the inventory at the time of purchase. This centralized distribution allows us to efficiently manage inventory for imported and national clothing.

 

B. Delivery Timeframes and Cost

 

  • Shipping Cost: Shipping is FREE on all orders.
  • Timeframe: You agree to the total estimated delivery time of 7–14 Business Days, as fully detailed and explained in our Shipping Policy.
  • Delays: We are not liable for delays outside our reasonable control (e.g., customs, carrier issues). However, we are committed to providing continuous customer service and resolution for any substantial delay.

 

5. Returns, Refunds, and Guarantees

 

Your rights regarding returns are detailed in our separate Returns & Refund Policy. By agreeing to these Terms, you agree to that policy, which explicitly covers:

  • Consumer Guarantees (ACL): Your right to a remedy (replacement, repair, or refund) for faulty or defective goods.
  • "Change of Mind" Returns: Our commitment to a 30-day unconditional return period for unworn, unused clothing.

 

6. User Conduct and Liability

 

 

A. Accuracy of Information

 

You guarantee that all information provided during the purchase process (including name, address, and payment details) is current, complete, and accurate.

 

B. Intellectual Property

 

All content on the Site (trademarks, text, images, etc.) is the exclusive property of Daltik and is protected by copyright law. Unauthorized use is prohibited. The Site URL is https://www.daltik.com/.

 

C. Limitation of Liability

 

To the maximum extent permitted by the ACL, Daltik’s liability for any loss or damage arising from the use of the Site or purchased products is limited to the remedies available under the ACL (e.g., replacement, repair, or refund of the cost of goods).

 

7. Contact Information

 

For any questions regarding these Terms, please contact us immediately. You can find all contact details on our Contact Us page.

 

Our Commitment and Contact

 

About Daltik (Corrected)

Founded in 2025, Daltik was born from a passion for sophistication and self-expression. Clothing, to us, is a signature, a memory, an extension of who you are. Our mission is to bring unforgettable apparel, offering premium quality at fair prices and delivering with speed, care, and trust.

Daltik operates with total transparency and is committed to being 100% compliant with Australian E-commerce Laws and Consumer Guarantees (ACL). For any inquiries or assistance, please use our contact channels:

  • Email: contact@daltik.com
  • Phone (AU): +61 8 99325093 (Australian Support Number)
  • Head Office Address (Brazil): R. Pedro Álvares Cabral, 693 – SALA 1, Erechim, RS, 99700-248, Brazil
  • Last Policy Update: September 26, 2025.